In a recent workshop I conducted, participants began with visible hesitation toward Artificial Intelligence. Their expressions betrayed concern: “Will it replace us?”, “Is it too complicated?”, “Is this just another fleeting trend?” Two hours later, the atmosphere had shifted. Through a hands-on and interactive activity, the very same people were exchanging ideas on how AI tools could be applied in their daily routines—from saving time on administrative tasks to creating new ways of collaboration. The change in their attitude was remarkable: from fear of replacement, they moved on to discovering possibilities they had never imagined before.
Artificial Intelligence is no longer a distant scenario but a daily reality transforming the way we work, communicate, and do business. For companies, the challenge is twofold: to adopt new technologies while at the same time investing in their people so that they are ready to make the most of them. At an international level, studies show that in the coming years, millions of workers will need to develop new skills due to automation and AI. Businesses that prepare today by cultivating a culture of continuous learning are those that will remain competitive tomorrow.
The rise of AI brings with it new skill requirements. Roles are being transformed, while others are emerging at great speed. Technical knowledge alone is no longer sufficient. Digital literacy, critical thinking, collaboration, and adaptability are emerging as frontline skills. Companies that ignore this reality risk being left behind.
In Cyprus, small and medium-sized enterprises—the backbone of our economy—have an even greater need to invest in their people. They may not always have the resources for costly technological solutions, but they possess something equally powerful: the ability to develop their staff and turn them into a driving force for innovation. Reskilling (training in new skills) and upskilling (enhancing existing ones) are not luxuries, but strategic necessities.
AI is not here to replace humans. It is here to empower them—provided they have the right skills. The challenge lies before us, and those who invest early in developing their human capital will not only keep up with change but also lead the way.
George A. Phylaktou
Cyta
Human Resource Management – Training and Personnel Development
Board Member, Cyprus Human Resource Management Association
